Our Covid-Safe Procedures & FAQs
Update 15/1/2020
Review 23/02/2021
We have made the very difficult decision to close the hotel until the Spring. We will keep you up to date with our re-opening plans. Please get in touch should you have any questions, or if you'd like to book something to look forward to, by emailing info@lakecountryhouse.co.uk and we will get back to you as soon as possible.
Thank you once again for your continued support.
If you have any queries about the procedures in place please do not hesitate to contact us.
Covid-Secure Operating Plan
The below plan in a working document and is likely subject to change. The plan below outlines details of how we intend to operate when all facilities are open at the hotel.
We have considered the entire customer journey to assess how we can keep you as safe as possible, maintaining the values of the hotel and providing the highest level of hospitality and service.
1: Pre- Arrival
2: Arrival and Check-In
3: Common Areas
4: Bedrooms and Bathrooms
5: Food And Drink
6. Spa and Leisure Facilities
7: Check-Out
8: Staff Training, Hygiene and Protection
9: FAQs